Saint-Gervais spreads across several distinct parts at different altitudes — confirm exactly which one you're staying in when you book. The main town sits at 850 m with the thermal baths and Belle Époque centre. Le Fayet is lower in the valley, home to the railway station. Le Bettex sits at 1400 m above the town with direct access to the ski area. Saint-Nicolas de Véroce is higher still on the south-facing slopes. Each has its own access road and its own approach. If you're arriving by train at Le Fayet, mention it at booking — we pick up from the station too.

We calculate your pickup time based on your flight, expected traffic, and the time of year — just share your flight number at booking and we'll handle the rest. In peak ski season, the route from the mountains to Lyon can be significantly slower than the map suggests. We often recommend departing earlier than feels necessary — you may spend extra time at the airport, but that's preferable to a stressful race to check-in. You can set your own preferred departure time, but we'll always flag if we think it carries a risk. Your driver drops you off at the Lyon Airport Departures level — standard drop-off for all flights from LYS.