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To book accommodation please use our search form. It enables to find apartments, chalets and hotels at the desired destination (resort, town or ski area). Please enter your arrival and departure dates, number of adults and children. It is also important to indicate the age of the children.

For your convenience, you can use filters in search results. Depending on the accommodation facility, one or more price policies are available. To make a booking, a specific price policy should be selected on the site of a given facility.

Go Alpes will send you a message with a link thanks to which you could to go to your booking page. When you click the link you will see a complete list with services booked and their status. The service is confirmed when it had received the status ‘confirmed’. You can also download a voucher with confirmed services in PDF format.

Check on the property availability usually doesn’t take more than 1 working day.

Please check your status. All services are considered as confirmed if they received the status ‘Confirmed’. Additionally, our staff will contact you to discuss the booking conditions.

In such a case, please contact us by sending an e-mail to [email protected] or by phone.

Complete information on the accommodation property, including its address, can be found on the booking website.

No, Go Alpes does not charge any booking fees.

The price includes accommodation and access to facilities in hotels, apartments and chalets for the period chosen by you. Attention: access to the swimming pool, jacuzzi and sauna is free, but spa treatments and other additional services are usually paid separately. The price also includes all fees and taxes, with the exception of those which are payable on site.

It depends on the price policy. This information is available at all booking stages.

The prices presented concern rental fees for an apartment, hotel room or chalet for the whole period chosen by you.

Many hotels offer accommodation free of charge for children up to 2 years. However, most hotels and chalets, which apply prices per unit, do not offer preferential conditions to children.

You will have to pay the tourist tax (taxe de séjour) on site as well as fees for any additional services, such as parking or massages. When booking of an apartment or chalet is being made on site, it is also required to pay a deposit, which is returned after your departure.

The booking conditions depend on the property. In most cases, a 30% prepayment is required to confirm the booking within 3 days, and the balance should be paid in 35 days prior to arrival. All conditions are available on the page of the accommodation facility.

Payment is possible by credit card or bank transfer.

We accept: VISA Credit, VISA Debit, VISA Electron, Mastercard, Maestro.

You can download the invoice for payment on the reservation page.

Yes, you can cancel your booking by contacting us in a way that suits you best. All information on cancellation conditions can be found in cancellation policy of a given accommodation facility.

Penalties for cancellation of the booking vary depending on the particular accommodation facility and on this how late you cancelled your booking.

All information on cancellation conditions can be found in cancellation policy of a given accommodation facility.

It is sometimes possible. If needed, please contact the employee of Go Alpes.

All services with ‘cancelled’ status will be annulled. Our employee will also contact you.

The keys are issued at the reception desk in most accommodation facilities. If it is necessary to pick up the keys in other place, we will inform you upon booking.

Check-in and check-out times are to be found on the booking page of a given accommodation property.

In case of earlier or late arrival, please contact the representative of the accommodation facility or please contact our employee.

Late check-out is only possible with the prior agreement of the representative of the property. In such a case, an additional fee may be calculated. If you want to leave later, please contact the representative of the property or our employee.

In such a case, please contact us in a way that suits you best and inform us about your wishes.

Equipment for children is available in most accommodation facilities. Information on cots, chairs and other equipment for children can be checked on amenities list of a given facility.

Information on accommodation possibilities for animals can be found on the website of a given facility.